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Feature Stories
The Minister of Culture: Bobby Grisham
May 06, 2008 Bobby Grisham, CSO of EDS, works sales magic through incentives, coaching and recognition.
Be a Value Merchant
May 06, 2008 A value merchant recognizes the supplier's own costs and the market offering's value to the customer and works to obtain a fair return for both the supplier firm and customer firm.
Brian Tracy University: Destroying De-motivators and Fostering Ambition
May 06, 2008 Other than a poor relationship with his manager, nothing derails a salesman's drive as effectively as the various forms of de-motivation a company can inadvertently create.
Lessons from the Sales Master: Mahan Khalsa
March 28, 2008 Mahan Khalsa, VP of the FranklinCovey Sales Performance Group, rewrites the selling playbook.
In This Issue
THE PITCH


SALES STRATEGY
The Forgotten Element: Mixing Communications
May 06, 2008 A focus on the top-line should be top-of-mind when designing integrated marketing communication programs. Unfortunately, the sales function is often an afterthought in many marcom campaigns undertaken by B2B and B2C marketers today.
Sealing the Selling Cracks
March 28, 2008 Lead generation has come a long way from business cards in a fishbowl.


MARKETING STRATEGY
Building Buzz with a Personal Touch
May 06, 2008 Customer loyalty seems to be declining across many industries. To cultivate loyal customers, try an old-school approach.
Escaping the Trade Show Money Pit
March 28, 2008 More business technology marketers use trade shows to generate leads than any other marketing tactic. According to a 2007 CMP survey, over 75% of respondents use trade shows for this purpose. Yet the inability to generate enough leads for the sales force is the biggest problem these marketers face.


MANAGEMENT
Keeping Your Cool
May 06, 2008 Making good decisions is tough enough when things are going well, so adding a recession to the mix can make a job that was previously difficult truly excruciating.
Secrets to a Successful Comp Plan
March 28, 2008 A good compensation plan doesn't start with cold, hard figures, says Dave Stein, the CEO of ES Research in West Tisbury, Mass. Rather, it all starts with having—and then keeping—the right people.


MOTIVATION AND INCENTIVES
Forget Cash, Show Me the Goods!
May 06, 2008 There's a special place in salespeople's hearts for high-end merchandise.
Performance: It's in the Cards
March 28, 2008 Employees get paid salaries and commissions to do their jobs, but in many circumstances, that's not enough to encourage specific behaviors today.


MEETINGS
Streamlining Business Travel? Don't Cut Too Deeply
May 06, 2008 The ever-increasing pressure on reducing expenses has some managers thinking of scaling back on their teams' travel.
An Uneasy Mix for Travel Booking
March 28, 2008 Companies with a long history of using self-booking tools are finding it harder to integrate them with expense management systems than late adopters.


TRAINING
The Missing Ingredient: Building Business Acumen
March 28, 2008 Try this experiment: Ask your customers what type of knowledge they most want your salespeople to have. Odds are the answers you get will surprise you.


TECHNOLOGY
Not Your Father's Presentation
March 28, 2008 The person who's never slept through a presentation may cast the first stone—maybe that ought to wake up the guy snoring in the fifth row!


EXPERT VOICES
Smart Marketing: The Rise of Trust and Authenticity
May 06, 2008 By the year 2020, corporate sincerity will trump marketing's "four Ps."
Smart Sales: Let's Go to the Videotape
May 06, 2008 It's time to come clean about your company's successes and failures.
Smart Management: The Compensation Paradox
May 06, 2008 How much to pay salespeople is a common challenge for management. Fortunately, it's one that can be solved through some simple principles, including rules for setting the right pay levels for outstanding performers.
Smart Marketing: I Am Spam
March 28, 2008 At the beginning of each year, we conduct our annual e-mail responsiveness survey. Our survey is based in the notion that every customer, at one time, sends an e-mail to a corporation with a customer service question.


THE CLOSER
The Way I See It: Got Trade Show Troubles?
May 06, 2008 Getting the most out of your trade show marketing efforts necessitates making smart decisions from the get-go.
False Assumptions
May 06, 2008 It's time to trash conventional corporate maxims
The Way I See It: End the Discounting Habit
March 28, 2008 Your products and services are an investment, not an expense.
Plugging Drains, Sealing Leaks: Stop Caving to Customer Pressure
March 28, 2008 Purchasing managers in business markets are becoming increasingly sophisticated in their strategies and tactics. Increasingly held accountable for reducing costs, purchasing and other customer managers don't have the luxury of simply believing suppliers' claims of cost savings.


Online News & Features
Increasing Response to Your B2B E-mail Marketing Programs
July 04, 2008 Why isn't sales always enamored of the leads passed to them from marketers?
Marketing Lowdown: Changes and Challenges
July 03, 2008 Over the past several decades, the marketing function has undergone evolutionary change. Are you able to keep up?
Presenting Smart: Are You the Victim of Sales Typecasting?
July 01, 2008 Can you and your team escape being typcast as an "all about me" vendor?
Aligning Sales and Marketing to Drive Revenue
June 30, 2008 The chasm between sales and marketing seems as old as time itself and is often grudgingly accepted as an irreparable inconvenience in business.
It Ain't Easy Being the Boss
June 30, 2008 America's top companies have been investing in new efforts to retain their executives. Are their efforts paying off?
"Dash" to More Effective Marketing
June 27, 2008 Use a dashboard approach to monitor collateral and fulfillment performance.
What's new on ManageSmarter.com



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Sales Incentive Programs - Sales Marketing Management Skills - Employee Motivation Articles


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Relevance
July 03, 2008 Hitting Your Goals By Knowing What Matters (Jossey-Bass, $27.95)


Operators Are Standing By!
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