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Delivering Successful Programs
July 16, 2008
10 Essential Steps
By ESI International

The rapid pace of innovation and the increasing level of management, stakeholder and customer expectations demand that organizations re-assess how they do business. Program management, which PMI defines as "a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually," is key to executing major strategic initiatives. Unfortunately, many organizations are ill-equipped to manage larger scale programs. This paper describes 10 vital steps of program management that must be done right in order for organizations to successfully deliver the benefits of change initiatives. The steps, which may be performed by a program manager or by others within the organization, together address the three overarching responsibilities of the program manager: effective governance, stakeholder management and benefits management.

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