Evaluating Human Resources Programs July 14, 2008 A 6-Phase Approach for Optimizing Performance (John Wiley & Sons, Inc., $34.95 )
Human resource programs are more vital than ever. Whereas they once focused on policy-enforcement, today they often shape key business strategy. Evaluating Human Resources Programs, an informative guide on the subject, demonstrates how you can assess your HR department, laying out a six-phrase process for maximizing performance.
In describing how to evaluate HR, the book underlines the imperative for empirical research. Rather than resorting to chance or guesswork, companies need to determine critical metrics and analyze them properly. That said progress has been made on both these fronts. To go along with pinpointing metrics for most of the service areas related to HR, specialists in the field have established methods for executing an HR evaluation. Following their insights, companies can decide whether an HR program should be modified, replaced or even outsourced.
Carrying out a proper assessment of HR can save businesses from serious consequences. Poorly run programs have unleashed all sorts of costs, ranging from a loss of internal credibility to a crippling lawsuit. Fortunately, such these pitfalls can be avoided with a systematic approach to evaluating HR.
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